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Print multiple order dockets or double dockets.
Print multiple order dockets or double dockets.

Need to print to multiple / double dockets from one printer?

Brent Wimmers avatar
Written by Brent Wimmers
Updated over a week ago

If you want to print double order dockets or if you want to print two different dockets (1 docket for food and 1 for drinks) on the same printer, it's a nice and simple process.

Please note: This process is only available on Medium or Large Bustle plans. Small plans are only able to print one docket.

Here's how it's done:

All you need to do is set up second printer in your printers list in the Bustle iPad app, and point it to the same "physical" printer.

On the Bustle iPad Till App - Go to Settings > Printers. 

What we’re going to do here is set up an extra printer and point it to the same IP address or MAC address (for Epson) as the printer you are trying to copy. Then you can pop in and assign the same menu sections - and you're done.

If you have multiple tills taking orders, this process will need to happen on each till.

Let's go through the process step by step:

This assumes you have already set up a printer in your Bustle settings. If not, please scroll to the bottom of this page and watch the Printer Settings Video

  • Select the printer you want to copy and note down the Network address.

  • Create a new printer by pressing Create Printer and name it something that makes sense to you - eg: Coffee Orders or Food Orders.

  • Switch on the Active button.

  • Select the brand of Printer from the list.

  • Press Search for Printers and select the same printer as the one you want to copy (the one you noted down earlier)

  • Ensure Print’s Receipts? is turned off.

  • Press Prints Orders From Sections and tick on the sections you want printed on this order docket.

  • Test your printing - you're all done here!

I don't have any printers set up yet...

To get your printers on the network, set-up and linked to the Bustle till app, click the button below for our setup guide:

If you're already set up, for printer settings basics, make sure you’ve watched the Printer Settings training video.

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