We don't fear change - we embrace it!
If you have a great idea about something we could create or on how something could work better - we'd love to hear it (and if you're unsure, ask our support team!)
Your input really helps guide what we build next.
How to request a change.
Located at the bottom of the support messenger on your management site, you will find our Ideas and Feedback tool. (Press the Home button on the messenger and then scroll down a little bit)
Here you can review our open feature requests and vote on those you'd love to see completed, or log a brand new one if it doesn't exist yet. The best thing is that it tracks and updates you if we start working on it and tracks the progress.
See pic below to give you a guide...
Let's break it down!
Here's a handy video explaining how to vote on and create requests with written instructions below:
Search and vote on changes
Your bright idea might have also been another customers idea - and the more votes an idea has, the more likely for it to be picked as our next project!
So search some keywords for your idea and sort the list by either latest, or most voted.
Should you find the one you're looking for or find another you'd love to see, Click the Upvote button to add your voice.
Create a new change request
Is your idea not there? Not a worry, you can create it by clicking Create a Post.
Add a Title And Description for your post.
In the description we'd love if you could add the following info...
When I... (describe the situation)
I want to... (describe what you want to occur)
So I can... (describe the outcome you expect)
When you type in the title, similar posts will show below (in case it already exists)
Press Create Post when you're done.
The more descriptive info about how this helps your business, the better!
The more votes on the post, the more likely it is to be selected next.
Roadmap and Boards
When we take one of these feature requests and start to work on it, we'll begin moving it through a few stages, from planning to developing to released (which is when you can start using it).
To make it a lot easier, we've created only one board for feedback/changes (so there's no selection of Boards there to choose from)