How do I disconnect my PayClip from posBoss?

To disconnect, open to the posBoss iPad till app and head to Settings > Eftpos

Select the small icon at the top right of the window to access the admin area. Press Disconnect


How do I get a Settlement form the BNZ PayClip device?

To process a Settlement please follow the below steps.

Need Help? BNZ have a dedicated PayClip technical team available 24/7 on 0800 729 254.

From the Verifone display screen – swipe up.

2. Select the Connect Express app

3. Select the menu option in the top left-hand corner

4. Select the Reports option

5. Select the Settlement Enquiry option

6. The Settlement Enquiry will be displayed on screen (this cannot be emailed).

7. To return to the Idle screen select the Home Screen button ( O )

Need Help? BNZ have a dedicated PayClip technical team available 24/7 on 0800 729 254.


How can I access my last transaction on the PayClip?

This process will allow you to access the Last Transaction information on the PayClip. This only provides access to the Last Transaction, and not any preceding transactions. The Last Transaction cannot be emailed, and/or printed.

You will also need to have your BNZ Manager passcode setup to access this information. If the Manager passcode has not been setup you will be prompted to set this up when selecting Last Transaction Info. To set this up you will need to contact 0800 729 254 (Refer to step 3).

1. From the Verifone display screen – swipe up.

2. Select the Diagnostics app

3. Select Last Transaction Info

When Last Transaction Info is selected, the device will require the entry of a Manager / Supervisor Passcode. You will need to contact BNZ on 0800 729 254 to get this setup if you don’t already have one.

4. Enter your 6-digit Manager Passcode.

5. The terminal will request the Last Transaction Info

6. The transaction will display as per below.

7. To return to the Idle screen select the Home Screen button ( O )

Need Help? BNZ have a dedicated PayClip technical team available 24/7 on 0800 729 254.

posbosshq.com

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