Bustle Online - How tablePay tabs (payment only) works

How does the process work when your venue uses tablePay tabs for payment (only - no ordering) with Bustle online?

Brent Wimmers avatar
Written by Brent Wimmers
Updated over a week ago

TablePay Tabs (payment only).

Does any of the following sound familiar?

  • I am struggling to find enough staff for my service style.

  • I could be using my current staff more efficiently.

  • I can't predict my customer levels post covid - they're all over the place!

  • The order and payment process is slow as there is a bottleneck at the counter.

  • Seated customers are trying to pay, while takeaway customers are trying to order.

  • I have busy periods where it would be great to have something to alleviate the rush.

TablePay Tabs (ordering restricted) can help with this! Simply print off your unique table QR code and give it to the customer. They can pay it off via the QR code, or pay it at the counter, or a combination of both.

Here's how TablePay with restricted ordering works

Starting a Tab

With TablePay tabs (restricted ordering), you are in charge of what gets placed on a customer's bill. Once your customer is seated and you have entered the order in on a table or pre-defined tab, you can then print off their unique QR code or display it to them from the iPad.

For Pre-defined tabs, open a tab from your tabs menu, for table layout, open a table and enter in your first order:

Pre defined tabs, or Table Layout

After you have saved the first order, re-open the tab on screen and select Table Pay Docket from the settings drop down.

The screen will display the QR code and give an option to print it (as long as you have a printer set up). You can either show this to the customer and get them to scan...

Or print off the docket and drop it off at their table.

Review and pay

Once scanned the customer will see their order and can pay by pressing Pay Now. Any further orders will appear on the bill - a refresh of the page may be needed depending on when the bill is scanned (but the amount at the time of payment will always be correct as to what is currently on the tab)

Only one bill can be paid this way at the moment, but there are other options for split payment at the till. The customers can pay at the till, or can pay off partial amounts at the till and pay the remainder via this link.

Once they press pay now, they're whisked away to the payment screen, where they can pay by apple or google pay, or add in their card details and save it to their email address for ease of payment next time.

Once paid they will receive a confirmation and a receipt gets sent to their email address.

Printing

Now that the tab has been paid, a number of items print out on your printer/s

You can switch these on or off in your printer settings.

  1. An automatic receipt can print with your usual receipt setup.

  2. A "paid in full" slip prints - to advise the person on the main receiving till that table has been paid

Once paid in full the tab/table will remove from Bustle and appear in your history as being paid via Bustle Pay.


This type of setup is great for when you want to remain in control of what gets placed on a tab. If you are keen to allow further ordering on tabs/tables using tablePay, check out our other article on


Keen to set up QR ordering and payment with Bustle Online? Let's get started!

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