To delete and reinstall posBoss:
Prepare to delete:
- Make sure you have your posBoss email and password handy as you will need to log back into the app.
- Go to Settings > History and make sure all the orders and transactions have a green tick against them. If there are any with red exclamation marks, these records are not synced with the cloud and will be removed if you reinstall. (If this is the case, click the button below to try and resolve:
If all ticks are green - you're good to go!
Close out of the posBoss app and then Delete it by pressing and holding the app icon for a few seconds. then click the X at the top left. (iOS 13 will pop a menu with Delete App at the top - press that to delete)
Head to the App Store on the iPad's home screen.
Search for "posBoss"
Select posBoss once it appears and press the download button (as shown).
Once posBoss has downloaded, open the app. You will need to sign in again with your posBoss credentials then select the till and press confirm.
Test your printers and eftpos are working. Full testing instructions below: