There are two main reasons that daily cash ups on all iPads are needed.

  1. To catch any transactions placed on your secondary iPads - and balance the shift.
  2. posBoss does a clean up when you enter in your PIN number to open the iPads after a cash up. If one or more iPads are never being cashed up, they never gets a chance to clean up the transactions older than 2 days on all iPads. The non-cashed up iPads then start sharing all these old transactions with the iPads that are cashed up. Over time this builds up and causes slowness on the iPads and large delays in syncing orders and transactions, which in turn can cause errors at payment and lost sales.

For a smooth running system, please cash up all iPads daily - even if there is nothing to enter - and keep them locked at the PIN screen until the next shift.

No longer using an iPad with posBoss installed?

If you had an extra iPad running over summer or just have an extra one you're not using? Here's how to remove it...

  1. Cash it up (even if there's nothing to cash up - do a $0 cash up)
  2. Delete posBoss off the iPad (Hold the posBoss icon until it wiggles then select Delete App (iOS13+) or press the X to delete (<iOS13)

Did this answer your question?