Let's get posBoss and Smartpay talking!
Before we start here's some things to note
With Smartpay, depending on your terminal, you can be set up with Smartlink or SmartConnect. If you are using SmartConnect - this article is not the one. Head on over here.
What Terminals can be setup with posBoss?
Smartlink integration is available with:
Smartpay D210 (mobile Wifi)
Smartpay S80 + S300 (hardwired counter-top)
Smartpay S800+ S300 (hardwired counter-top)
Smartpay S800(hardwired counter-top)
Smartpay S920 (In Wifi mode only - may show an error in posBoss when setting up but ignore error and test)
Once you integrate the device with the posBoss till app, it is locked down so that every Eftpos transaction must go through posBoss. You cannot use it separately.
Will I need to make changes to my router or network?
We highly recommend having a dedicated network, solely for posBoss and Smartpay if you are setting up integrated eftpos. Other devices joining the network can cause communication issues.
Getting Set Up
Set up the terminal with Smartpay
Once you receive the terminal give Smartpay a call and ask them:
to get you set up with Smartlink
for the terminal to have a Static IP
to show you how to find the IP address
Set up posBoss for eftpos
Select your provider in Setup > iPad Setup on your Management site.
Here you will see the Eftpos Integration selector Click inside the button where it says None then select your provider.
Click Save then make sure you press sync menu in posBoss app on your iPad as detailed below...
In the posBoss till app go to: Settings > Press Sync Menu.
After syncing is finished, fully close and restart the posBoss till app (press the iPad’s home button twice, and swipe up on posBoss to close).
Open the posBoss till app again then: Settings > Eftpos > Connect
Locate the IP address from your Eftpos terminal and enter the IP address of the Eftpos terminal into the field at the top called Smartpay Terminal IP Address, replacing the default text.
Test by pressing Logon. The terminal will run its test and should then print out a success message. (Please note: As mentioned above, the s920 terminal will show an error on the setup page but should work fine in "live" mode.)
Do I need to be on a specific plan?
No, this is included in all posBoss base plans.
However, if you signed up before 05/04/22 and don’t have access, you may be on one of our older plans and need to upgrade.
Here's how to upgrade.