posBoss account email address - for login
The email address of your posBoss account has a number of uses. It is your primary login to the management site and the posBoss iPad till app, as well as the email address we send communications to you through.
NB: don't do this for a business handover to a new owner. Create a new Boss login instead.
To change your address, log into your posBoss Management Site and click the Settings cog at the top right of the site then select Your Login Profile
Here you can update your email address and press Save to complete. (as well as change your password and other information)
Changing your email address for posBoss Subscription receipts
Your subscription sends receipts to the email address you signed up to
posBoss with. If you need this to change to a new address, head to your posBoss management site, click the Settings cog at the top right of the site then select Subscription. Click Manage Your Billing
Then scroll to the Billing Information section and click the Update Information button to enter the new address and save it.
How do I view my billing details and access receipts?
To view and make changes to your billing details, head onto the Management site and click the Settings cog at the top right. Select Subscription and then press the Manage Your Billing button.
The following page will appear. Here you can add a new credit card, change the default card and delete the old card, update your billing email address and access your history of receipts
Once you click into a receipt, you can view the details, where you will be able to see what exactly you are being charged for. If there is a line that says "remaining time..." that will be the partial payment amount of an add-on for the previous month. you can download a copy of the invoice here too
If you are unable to locate this area, please ensure you are using a Boss login. Stil have issues? Contact us via the support channel, let us know you want your billing address changed and we'll take care of it in the billing system for you.