Voids in posBoss are indicated by a line through the item (strikethrough).

You can view voids in two places.

On the day, it's best to find voids by quickly checking through the transactions on the iPad. Head to Settings > History and select Transactions. Voids will appear with strikethrough as per the pic below.

If you have our Emoji Staff Logins turned on you will be able to view staff member's initials to the left of any voided item name. This indicates the team member who voided the specific item.

Voids on the iPad till app

The other area you can view voids is the History on the management site. This will allow you to go back more than the 2 days of history the iPad app shows.

Select the transactions to pop the details window and the voids will be visible with strikethrough.

voids on the management site

On this page you can also filter by till, staff member or payment type to help narrow down the results.

Filter your transaction history

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