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Regulr Payouts - How to view what you're getting paid through Stripe
Regulr Payouts - How to view what you're getting paid through Stripe

Review what payments are coming through stripe and what payments have failed.

Brent Wimmers avatar
Written by Brent Wimmers
Updated over a week ago

The Regulr Payout page in Bustle is designed to let you know

  • If you have met (or not met) Stripe's requirements for paying money to your bank account

  • What has been paid out and what's coming soon

  • What payments have failed and need follow-up.

You can find this information on your Bustle Hub under Regulr > Regulr Payouts

When you're setting up Regulr, this page shows a link to Stripe with some helpful information... but once you're all set up in Stripe, this caterpillar transforms into a beautiful butterfly of information about your incoming and overdue Regulr income.

Let's take a look!

The top section is split into two widgets.

Stripe Payments (Stripe transaction fees applied)

This shows what you can expect to see in your bank account now, and in the very near future. These values have had the Stripe fees removed.

Stripe Account Requirements

This shows you if you're all set up to get paid out by Stripe or if you haven't met any of their requirements and need to take action. Any requirements not met will link you through to the Stripe Integrations page, and onto Stripe to get them fixed.

Pending Regulr Payments

This section shows a further breakdown of information about what you should expect to get paid from Regulr. Please note that these values are prior to any Stripe fees being taken out. Here you can see what has been taken through Regulr app, plus any payments made by manual or automated invoices.

Press the arrow at the right of the total to view the payments in more detail.

Regulr Open Account Balances

This section shows a breakdown of what is accruing on your Regulr customers' tabs plus any open and not yet due invoices. (Note: these can be invoices for failed payments in the Regulr app that still have time before they become overdue)

These values are also prior to any Stripe fees being taken out.

Press the arrow at the right of the total to view the balances in more detail.

Regulr Overdue Account Balances

This section shows what is owed to you and needs following up. For payments to appear in here they have failed to pay their bill after many attempts at charging.

Press the arrow at the right of the total to view the accounts in arrears in more detail.

Failed to pay accounts

These overdue accounts have had three days of attempted charges in Regulr, along with email notifications. They failed before we implemented the automatic invoices being sent. Their account is suspended until they pay you in store. You can also manually send them an invoice.

Overdue invoices

These overdue accounts have had three days of attempted charges in Regulr, along with email notifications, followed by an invoice emailed to them for payment - which is now overdue. Their account is suspended until payment of the invoice.

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