Categories and subcategories on the posBoss management site are set system wide for all customers.
Categories are set in stone to support future benchmark reporting but we are open to creating new subcategories as long as they are relevant to hospitality.
If you have any suggestions for subcategories you'd like to see, please follow the same instructions for Requesting a Change to find our list of submissions. Vote for the submission titled 'Management Site - I want to add a new subcategory' and advise in the comments the subcategories you'd like to see in posBoss.
We frequently review these requests so do take the time to log them in and vote. If we see enough requests for similar subcategories, there's a higher chance it will be fought for by our team!
Thanks for helping us improve posBoss.