Do you have a dojo terminal (PDQ)? Let's get your terminal and posBoss talking!
Before we start here's some things to note
What terminals can I use?
Integration is available with all dojo terminals, the PAX A920 and the PAX A80.
Please Note: We highly recommend having a dedicated network, solely for posBoss and dojo if you are setting up integrated eftpos.
Getting Set Up
1. Set up the dojo terminal for integration with posBoss.
Once you receive the terminal you are ready for integration with posBoss. If you've had the dojo terminal integrated with another point of sale previously, send a brief email to email@example.com to let them know and they will get everything switched across for you.
The credentials from dojo for the setup will appear like this:
Host Address: ab123c450000.connect.paymentsense.cloud
Password (API key): 12da2-abc5-fce8-07a0-4206ee4fg7
We recommend you send this information to your iPad where you can copy and paste it into the fields in posBoss as the key is quite long.
2. Set up posBoss to be ready for dojo integration
Head to the posBoss Management site (https://app.posbosshq.com/)
Select your provider in Setup > iPad Setup on your Management Site.
Here you will see the Payment (Eftpos) Integration selector. Click inside the button where it says None then select your provider - Dojo Payments
and finally, click Save.
Head to the iPad, Sync and Set up:
In the posBoss iPad till app, press Settings and then Sync Menu.
You should now see a button in Settings called Eftpos. Press that button then press Connect.
Follow the instructions on the page and enter in your dojo credentials
Once connected you will get a Terminal selection window where you select the terminal you are wanting to connect to. Once selected the following window appears:
Settings & Printing
POS Receipt printing - Here you can select whether to print receipts through the till printer. Tick this on if you want this to occur and it will add to the bottom of the posBoss receipt.
Request end of day report - at the end of service when you are ready to do your cash up, pop in here and press this button. The totals for the day will appear on screen. You can use these totals to manually enter into the posBoss cash up.
Change Terminal - use this to switch to another terminal. Not recommended during service as your end of day report would only be a partial amount of the actual. It would only show takings from the currently connected terminal. This button would be used if you swap out a terminal or if your terminal breaks. We would recommend pressing the Disconnect button in most cases and setting up a new terminal fresh.
Disconnect - This button disconnects you from the dojo terminal. When disconnected, the card button on the payments screen no longer sends any values to the terminal - it only records that you have taken a card payment.
Start taking payments!
Once you have this window appearing, you are connected and ready to take payments. When you want to pat for an order, tab or table, press the Pay button on posBoss and then press the Card button.
posBoss will contact the dojo terminal and allow you to run through the payment process. Once successful, you will receive a success message and the payment will complete.
Should there be an issue with the payment, you will see the appropriate message appear on screen, and you will be able to try again or settle the bill another way.
Most of all, have fun! It should all work seamlessly, but if you have any trouble, we are always here to help.
Should you have any issues connecting dojo to posBoss, try the following
Make sure your iPad is connected to your correct wi-fi and can access the Internet (browse to a news website like bbc.com)
Reboot the iPad and the dojo terminal and try again
Reach out to support via the dojo help Centre or posBoss Support Messenger and the teams will assist.