iPad Maintenance

Tips to keep your iPad running smoothly to run posBoss

Written by Brent Wimmers
Updated over a week ago

Close and Restart the posBoss iPad App

How to fully close and restart the posBoss iPad app - fixes minor issues, slowness.

Written by Brent Wimmers
Updated over a week ago

Delete and Reinstall the posBoss iPad App

How to delete and reinstall the posBoss app from the iPad - fixes data and crashing issues

Written by Brent Wimmers
Updated over a week ago

Updating the posBoss iPad app to the latest version

How to update when there is a new posBoss iPad app release and what to do if things go wrong.

Written by Brent Wimmers
Updated over a week ago

Add another iPad to your posBoss setup

How do I add an extra till/iPad/ordering device to my system so it syncs with my current setup?

Written by Brent Wimmers
Updated over a week ago

I'm back! How do I get posBoss working again?

Back for the new season. How do I get my posBoss subscription up and running.

Written by Brent Wimmers
Updated over a week ago

Using the posBoss iPad till app - team training.

Quick videos - orders, payment, refunds, tabs, accounts, printing, cash up, surcharge, wastage, hospo, email receipts and vouchers.

Written by Brent Wimmers
Updated over a week ago

posBoss iPad app - The basics

Short video on how to navigate and use the posBoss iPad app

Written by Brent Wimmers
Updated over a week ago

posBoss iPad app - Creating an Order

Short video on how to create an order on the app and some tips - swipe and double tap.

Written by Brent Wimmers
Updated over a week ago

posBoss iPad app - Customer Tabs

Short video on creating, parking and managing a tab

Written by Brent Wimmers
Updated over a week ago

Moving, merging and splitting tabs

How to move items and orders between tabs and tables

Written by Brent Wimmers
Updated over a week ago

posBoss iPad app - Processing Payments

Short video on how to process payments of an order or tab

Written by Brent Wimmers
Updated over a week ago

posBoss iPad app - Refunds

Short video on how to process a refund in the app

Written by Brent Wimmers
Updated over a week ago

How to use Pre-Defined Tabs

Create frequently used tab numbers or names

Written by Brent Wimmers
Updated over a week ago

Searching menu items on the posBoss iPad app.

How to search and display menu items on the posBoss iPad app

Written by Brent Wimmers
Updated over a week ago

posBoss iPad app - Printer Settings

Short video on setting up your printers in the app

Written by Brent Wimmers
Updated over a week ago

posBoss iPad app - Accounts

How to create and manage customer accounts in the app

Written by Brent Wimmers
Updated over a week ago

posBoss iPad app - Account Invoicing

Short video on how to pay an account by invoice and create an invoice summary

Written by Brent Wimmers
Updated over a week ago

posBoss iPad app - Prepaid Gift Vouchers

Short video on creating, taking payment and using prepaid vouchers

Written by Brent Wimmers
Updated over a week ago

Archive an Account or Voucher

How to archive or delete an account or voucher.

Written by Brent Wimmers
Updated over a week ago

posBoss iPad app - Email Receipts

Short video on how to send a receipt by email

Written by Brent Wimmers
Updated over a week ago

Setting up Table Layout

Control your floor by setting up table maps

Written by Brent Wimmers
Updated over a week ago

posBoss iPad app - Cash Up

Short video on how to prepare and submit the cash up

Written by Brent Wimmers
Updated over a week ago

How to manage card tipping with posBoss

How do I add card tips to a bill?

Written by Brent Wimmers
Updated over a week ago

Tips and Surcharges with Smartpay SmartConnect

How does the tipping and surcharge work with posBoss and Smartpay terminals?

Written by Brent Wimmers
Updated this week

Change over iPads to a new posBoss account (business changeover)

How do I change over posBoss on the iPads for a new owner or account?

Written by Brent Wimmers
Updated over a week ago

Entering existing pre-paid vouchers into posBoss

How do I transfer all my old vouchers into posBoss?

Written by Brent Wimmers
Updated over a week ago

posBoss iPad app - Public Holiday Surcharges

Short video on how to set up a surcharge for a public holiday

Written by Brent Wimmers
Updated this week

posBoss iPad app - Switching Menus

Short video on how to create and switch between menus

Written by Brent Wimmers
Updated over a week ago

Accounts - Printing an itemised summary

How to print an itemised summary and receipt for an account

Written by Brent Wimmers
Updated over a week ago

Swap the posBoss till app onto a new iPad

How to remove posBoss from an old iPad and have the same till running on the new one.

Written by Brent Wimmers
Updated over a week ago

Emoji Staff Logins - Initial Setup

Improve comms at the pass - Track which staff member created an order or made a payment.

Written by Brent Wimmers
Updated over a week ago

How to rename a tab

How to edit a tab name, print a tab summary or delete a tab

Written by Tricia Andersson
Updated over a week ago

How to reprint an order docket

Need to reprint an order docket that was lost or didn't print?

Written by Tricia Andersson
Updated over a week ago

Set up manual updates on your iPad

Setting your iPad up so it won't install posBoss automatically (usually during service)

Written by Brent Wimmers
Updated over a week ago

Print multiple order dockets or double dockets.

Need to print to multiple / double dockets from one printer?

Written by Brent Wimmers
Updated over a week ago

Find your Star Ethernet printer's IP address

How to check your printer's IP Network address as it might have changed

Written by Brent Wimmers
Updated over a week ago

Restaurant Setup - Course Breaks

How to set up courses for the kitchen - entree, main and dessert etc

Written by Brent Wimmers
Updated over a week ago

Restaurant Setup - Table Positions

Set up position / cover numbers on your dockets

Written by Brent Wimmers
Updated over a week ago

Reporting

Stock and Sales reporting

Written by Brent Wimmers
Updated over a week ago

Cash Up

How do I cash up? Make changes to a cash up? Export a cash up? Where do I change my float?

Written by Brent Wimmers
Updated over a week ago

Create Logins for the Management site

How to set up new accounts for access to the posBoss Management site.

Written by Brent Wimmers
Updated over a week ago

Order Reminders on the Dashboard

How to set up Order reminders and suppliers for the the Today's Progress section of your dashboard.

Written by Brent Wimmers
Updated over a week ago

Stocktake and Stock Invoices

How to enter invoices and run stocktake in posBoss

Written by Brent Wimmers
Updated over a week ago

Sending cash ups to Xero

How to export your daily sales to Xero from posBoss

Written by Brent Wimmers
Updated over a week ago

How do I update or delete Mods?

How to update, rename or change pricing on a mod

Written by Brent Wimmers
Updated over a week ago

Optimal Menu Setup

Tips on how to best set up your menu

Written by Brent Wimmers
Updated over a week ago

Sell Items by Weight or Volume

How do I sell items by kilogram, gram, litre or millilitre?

Written by Brent Wimmers
Updated over a week ago

Recipe Builder

How do I set up recipe builder to calculate my cost of goods sold and manage my ingredients moved?

Written by Brent Wimmers
Updated over a week ago

Setting up Suppliers

How to set up suppliers on the management site for your products

Written by Brent Wimmers
Updated over a week ago

Regulr - How do I get Regulr items to print?

How to set up items on your Regulr menu so they print on order dockets.

Written by Brent Wimmers
Updated over a week ago

Regulr - My outlet is LIVE, what now?

What happens once your outlet is appearing in the Regulr app?

Written by Brent Wimmers
Updated over a week ago

BNZ PayClip - Login to PayClip on posBoss

How to login to the BNZ PayClip in the posBoss iPad Till App.

Written by Brent Wimmers
Updated over a week ago

BNZ PayClip - Admin Functions

How to check for updates to the PayClip software, toggle contactless payments and enable signature verification.

Written by Brent Wimmers
Updated over a week ago

BNZ PayClip - Taking payments

How payments work when posBoss is integrated with PayClip

Written by Brent Wimmers
Updated over a week ago

BNZ PayClip - I forgot my PIN

How to get back on track when you can't remember your BNZ 6-digit PIN

Written by Brent Wimmers
Updated over a week ago

Tyro Eftpos - Tyro Settings Page

How to disconnect, manage settlements and enable or disable eftpos receipt information.

Written by Brent Wimmers
Updated over a week ago

Tyro - Can I refund a surcharge amount made on Tyro with posBoss integration?

Can I refund a portion/total amount of a surcharge using posBoss and Tyro?

Written by Brent Wimmers
Updated over a week ago

Tyro - Can I refund a Tip made on Tyro with posBoss integration?

Can I refund tip amounts using Tyro and posBoss?

Written by Brent Wimmers
Updated over a week ago

Square - Processing payments

Processing a payment with posBoss and Square.

Written by Brent Wimmers
Updated over a week ago

Square - Process a refund

How to process a refund with posBoss and Square.

Written by Brent Wimmers
Updated over a week ago

Square - Troubleshooting issues

What to do if you can't setup or take payments with posBoss and Square...

Written by Brent Wimmers
Updated over a week ago