Change over iPads to a new account (business changeover)

How do I change over posBoss on the iPads for a new owner or account?

Written by Brent Wimmers
Updated over a week ago

Entering existing pre-paid vouchers into posBoss

How do I transfer all my old vouchers into posBoss?

Written by Brent Wimmers
Updated over a week ago

Swap the posBoss till app onto a new iPad

How to remove posBoss from an old iPad and have the same til running on the new one.

Written by Brent Wimmers
Updated over a week ago

Regulr - How do I get Regulr items to print?

How to set up items on your Regulr menu so they print on order dockets.

Written by Brent Wimmers
Updated over a week ago

How to manage card tipping with posBoss

How do I add card tips to a bill?

Written by Brent Wimmers
Updated over a week ago

Delete and Reinstall the posBoss iPad App

How to delete and reinstall the posBoss app from the iPad - fixes data and crashing issues

Written by Brent Wimmers
Updated over a week ago

Close and Restart the posBoss iPad App

How to fully close and restart the posBoss iPad app - fixes minor issues, slowness.

Written by Brent Wimmers
Updated over a week ago

iPad Maintenance

Tips to keep your iPad running smoothly to run posBoss

Written by Brent Wimmers
Updated over a week ago

Using the posBoss iPad till app - team training.

Quick videos - orders, payment, refunds, tabs, accounts, printing, cash up, surcharge, wastage, hospo, email receipts and vouchers.

Written by Brent Wimmers
Updated over a week ago

Setting up Table Layout

Control your floor by setting up table maps

Written by Brent Wimmers
Updated over a week ago

posBoss iPad app - The basics

Short video on how to navigate and use the posBoss iPad app

Written by Brent Wimmers
Updated over a week ago

posBoss iPad app - Creating an Order

Short video on how to create an order on the app and some tips - swipe and double tap.

Written by Brent Wimmers
Updated over a week ago

posBoss iPad app - Customer Tabs

Short video on creating, parking and managing a tab

Written by Brent Wimmers
Updated over a week ago

Moving, merging and splitting tabs

How to move items and orders between tabs and tables

Written by Brent Wimmers
Updated over a week ago

How to use Pre-Defined Tabs

Create frequently used tab numbers or names

Written by Brent Wimmers
Updated over a week ago

posBoss iPad app - Processing Payments

Short video on how to process payments of an order or tab

Written by Brent Wimmers
Updated over a week ago

posBoss iPad app - Accounts

How to create and manage customer accounts in the app

Written by Brent Wimmers
Updated over a week ago

posBoss iPad app - Account Invoicing

Short video on how to pay an account by invoice and create an invoice summary

Written by Brent Wimmers
Updated over a week ago

posBoss iPad app - Refunds

Short video on how to process a refund in the app

Written by Brent Wimmers
Updated over a week ago

posBoss iPad app - Printer Settings

Short video on setting up your printers in the app

Written by Brent Wimmers
Updated over a week ago

posBoss iPad app - Cash Up

Short video on how to prepare and submit the cash up

Written by Brent Wimmers
Updated over a week ago

posBoss iPad app - Surcharges

Short video on how to set up a surcharge for a public holiday

Written by Brent Wimmers
Updated over a week ago

posBoss iPad app - Email Receipts

Short video on how to send a receipt by email

Written by Brent Wimmers
Updated over a week ago

posBoss iPad app - Switching Menus

Short video on how to create and switch between menus

Written by Brent Wimmers
Updated over a week ago

posBoss iPad app - Prepaid Gift Vouchers

Short video on creating, taking payment and using prepaid vouchers

Written by Brent Wimmers
Updated over a week ago

Accounts - Printing an itemised summary

How to print an itemised summary and receipt for an account

Written by Brent Wimmers
Updated over a week ago

Archive an Account or Voucher

How to archive or delete an account or voucher.

Written by Brent Wimmers
Updated over a week ago

Searching items

How to search and display items on the posBoss iPad app

Written by Brent Wimmers
Updated over a week ago

How to reprint an order docket

Need to reprint an order docket that was lost or didn't print?

Written by Tricia Andersson
Updated over a week ago

How to rename a tab

How to edit a tab name, print a tab summary or delete a tab

Written by Tricia Andersson
Updated over a week ago

Updating the posBoss iPad app to the latest version

How to update when there is a new posBoss iPad app release and what to do if things go wrong.

Written by Brent Wimmers
Updated over a week ago

Set up manual updates on your iPad

Setting your iPad up to not install posBoss automatically

Written by Brent Wimmers
Updated over a week ago

Print multiple order dockets or double dockets.

Need to print to multiple / double dockets from one printer?

Written by Brent Wimmers
Updated over a week ago

Find your Star Ethernet printer's IP address

How to check your printer's IP Network address as it might have changed

Written by Brent Wimmers
Updated over a week ago

Emoji Staff Logins - Initial Setup

Improve comms at the pass - Track which staff member created an order or made a payment.

Written by Brent Wimmers
Updated over a week ago

Restaurant Setup - Course Breaks

How to set up courses for the kitchen - entree, main and dessert etc

Written by Brent Wimmers
Updated over a week ago

Restaurant Setup - Table Positions

Set up position / cover numbers on your dockets

Written by Brent Wimmers
Updated over a week ago

Cash Up

How do I cashup? Make changes to a cash up? Export a cash up? Where do I change my float?

Written by Brent Wimmers
Updated over a week ago

Create Logins for the Management site

How to set up new accounts for access to the posBoss Management site.

Written by Brent Wimmers
Updated over a week ago

Sending cash ups to Xero

How to export your daily sales to Xero from posBoss

Written by Brent Wimmers
Updated over a week ago

Reporting

Stock and Sales reporting

Written by Brent Wimmers
Updated over a week ago

How do I update or delete Mods?

How to update, rename or change pricing on a mod

Written by Brent Wimmers
Updated over a week ago

Optimal Menu Setup

Tips on how to best set up your menu

Written by Brent Wimmers
Updated over a week ago

Add Another iPad to your posBoss setup

How do I add an extra till to my system so it syncs with my current setup? Adding an ordering device.

Written by Brent Wimmers
Updated over a week ago

Sell Items by Weight or Volume

How do I sell items by kilogram, gram, litre or millilitre?

Written by Brent Wimmers
Updated over a week ago

Recipe Builder

How do I set up recipe builder to calculate my cost of goods sold and manage my ingredients moved?

Written by Brent Wimmers
Updated over a week ago

Setting up Suppliers

How to set up suppliers on the management site for your products

Written by Brent Wimmers
Updated over a week ago

Regulr - My outlet is LIVE, what now?

What happens once your outlet is appearing in the Regulr app?

Written by Brent Wimmers
Updated over a week ago

BNZ PayClip - Login to PayClip on posBoss

How to login to the BNZ PayClip in the posBoss iPad Till App.

Written by Brent Wimmers
Updated over a week ago

BNZ PayClip - Admin Functions

How to check for updates to the PayClip software, toggle contactless payments and enable signature verification.

Written by Brent Wimmers
Updated over a week ago

BNZ PayClip - Taking payments

How payments work when posBoss is integrated with PayClip

Written by Brent Wimmers
Updated over a week ago

BNZ PayClip - I forgot my PIN

How to get back on track when you can't remember your BNZ 6-digit PIN

Written by Brent Wimmers
Updated over a week ago

Square - Processing payments

Processing a payment with posBoss and Square.

Written by Brent Wimmers
Updated over a week ago

Square - Process a refund

How to process a refund with posBoss and Square.

Written by Brent Wimmers
Updated over a week ago

Square - Troubleshooting issues

What to do if you can't setup or take payments with posBoss and Square...

Written by Brent Wimmers
Updated over a week ago