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33 articles in this collection
Written by Brent Wimmers
iPad Issues

posBoss iPad app is slow to respond

Here's what to do if your iPad or posBoss is slow or lagging.
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Written by Brent Wimmers
Updated over a week ago

posBoss iPad app is slow & you have more than one iPad

posBoss iPad app is slow, printing is slow, missing dockets, slow to send bill to eftpos terminal, green cloud whirring - how to fix
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Written by Brent Wimmers
Updated over a week ago

iPads not syncing with each other

My iPads aren't talking... iPads are not sharing tabs... taking a long time to sync.
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Written by Brent Wimmers
Updated over a week ago

iPad Not Syncing to Management Site

My data is not appearing on the management site dashboards or reports.
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Written by Brent Wimmers
Updated over a week ago

posBoss iPad App is crashing

What to do if the iPad app crashes to the iPad's home screen
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Written by Brent Wimmers
Updated over a week ago

Unable to Cash up - Tabs are unsettled.

"All open tabs must be settled" error message when trying to cash up.
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Written by Brent Wimmers
Updated over a week ago

Tabs disappear from posBoss iPad app

Customer tabs no longer appearing in the tabs area in posBoss
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Written by Brent Wimmers
Updated over a week ago

Cash Drawer Won’t Open

What to do when the cash drawer doesn't open.
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Written by Brent Wimmers
Updated over a week ago

posBoss cannot connect to Bluetooth device

Bluetooth woes? Try these tricks to get your device discoverable again.
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Written by Brent Wimmers
Updated over a week ago

One tab showing on two tables

What to do when one tab appears on two tables and what causes it.
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Written by Brent Wimmers
Updated over a week ago

Two tabs appearing on one table

How to deal with double tabs on a table and what causes it.
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Written by Brent Wimmers
Updated over a week ago

Emoji Staff Logins - Unable to login with emojis

Unable to log in with emojis to the posBoss app? How to refresh the app so new staff members can log in.
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Written by Brent Wimmers
Updated over a week ago

iPad Battery no longer retains charge

Some things to check if your iPad battery depletes quickly
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Written by Brent Wimmers
Updated over a week ago

The Eftpos button is not appearing in settings / How can I get eftpos integration?

How do I select my eftpos company?
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Written by Brent Wimmers
Updated over a week ago