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34 articles in this collection
Written by Brent Wimmers and AJ Takla
iPad Issues

posBoss iPad app is slow to respond

Here's what to do if your iPad or posBoss is slow or lagging.
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Written by Brent Wimmers
Updated over a week ago

posBoss iPad app is slow or erroring & you have more than one iPad - Cash up all iPads.

The posBoss iPad app or printing is slow, crashes, missing dockets, slow eftpos, green cloud whirring, unfixable printing issues.
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Written by Brent Wimmers
Updated over a week ago

iPads not syncing with each other

My iPads aren't talking... iPads are not sharing tabs... taking a long time to sync.
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Written by Brent Wimmers
Updated over a week ago

iPad Not Syncing to Management Site

My data is not appearing on the management site dashboards or reports.
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Written by Brent Wimmers
Updated over a week ago

posBoss iPad App is crashing

What to do if the iPad app crashes to the iPad's home screen
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Written by Brent Wimmers
Updated over a week ago

Unable to Cash up - Tabs are unsettled.

"All open tabs must be settled" error message when trying to cash up.
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Written by Brent Wimmers
Updated over a week ago

Tabs disappear from posBoss iPad app

Customer tabs no longer appearing in the tabs area in posBoss
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Written by Brent Wimmers
Updated over a week ago

Cash Drawer Won’t Open

What to do when the cash drawer doesn't open.
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Written by Brent Wimmers
Updated over a week ago

posBoss cannot connect to Bluetooth device

Bluetooth woes? Try these tricks to get your device discoverable again.
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Written by Brent Wimmers
Updated over a week ago

One tab showing on two tables

What to do when one tab appears on two tables and what causes it.
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Written by Brent Wimmers
Updated over a week ago

Two tabs appearing on one table

How to deal with double tabs on a table and what causes it.
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Written by Brent Wimmers
Updated over a week ago

Emoji Staff Logins - Unable to login with emojis

Unable to log in with emojis to the posBoss app? How to refresh the app so new staff members can log in.
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Written by Brent Wimmers
Updated over a week ago

iPad Battery no longer retains charge

Some things to check if your iPad battery depletes quickly
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Written by Brent Wimmers
Updated over a week ago

The Eftpos button is not appearing in settings / How can I get eftpos integration?

How do I select my eftpos company?
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Written by Brent Wimmers
Updated over a week ago
Eftpos Issues

Eftpos not connecting to posBoss?

What do I do if I lose connection between the iPad and my Eftpos terminal or my Eftpos is no longer connected?
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Written by AJ Takla
Updated over a week ago

Integrated eftpos transaction issues

Intermittent problems with posBoss not being able to connect to eftpos terminals.
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Written by Brent Wimmers
Updated over a week ago

Eftpos transaction successful but posBoss doesn't close off

My payment went through but posBoss hasn't closed the card transaction
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Written by Brent Wimmers
Updated over a week ago

Windcave Eftpos terminal not connecting

What to do when posBoss is no longer connected to the Windcave Terminal?
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Written by Brent Wimmers
Updated over a week ago

Smartpay (Smartlink) Eftpos not connecting

What to do when posBoss is no longer connected to the Smartpay Smartlink Terminal?
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Written by Brent Wimmers
Updated over a week ago

Verifone Eftpos not connecting

Unable to connect to the Verifone terminal? Host is down or transaction refused errors?
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Written by Brent Wimmers
Updated over a week ago

Smartpay (SmartConnect) Eftpos not connecting

What to do when posBoss is no longer connected to the Smartpay SmartConnect Terminal?
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Written by Brent Wimmers
Updated over a week ago

BNZ PayClip (old) - Not Connecting or Receiving errors

Terminal Status window says the terminal is not connecting. Unable to process card payments or Session Expired errors.
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Written by Brent Wimmers
Updated over a week ago

Tyro Eftpos not connecting

What to do when posBoss is no longer connecting to or getting errors from the Tyro Terminal.
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Written by Brent Wimmers
Updated over a week ago