First thing - it's GREAT to see you back! Now, let's get posBoss up and running again!
Step 1 - Log into the posBoss management site
Head to posbosshq.com and hit the Login button.
Any password issues? Give it a reset!
Step 2 - Get your subscription rolling
Click the Settings cog at the top right of the site then select Subscription and then Manage Your Subscription . (Or there may be a button that takes you straight there from the login page.)
On this page you select how often you want to pay, your base plan, and any add-ons.
Double check you have selected correctly and press the Let's Do It button at the bottom of the page.
Enter in your credit card details when prompted and press the pay button to activate.
Now, you can update your menu and any settings to get rolling again.
Step 3 - Check your iPads can still work with posBoss
Do you have any older iPads that cannot update to at least Apple's operating system version iOS 12? If so, these iPads will need to be replaced. Apple will no longer allow you to download posBoss on this iPad. posBoss also needs iPads to be running at least iOS 14 to work properly - From November 3, 2023 you will need to be runing at the very least iOS 14. Older iPads have been failing to run posBoss and usually break in the busiest of times. So we strongly suggest getting ahead of this and upgrading to a newer iPad.
Step 4 - Delete old versions of posBoss from your iPad
If you have any iPads still running posBoss, it's time for a fresh start - do a delete and reinstall. You won't lose any data by doing this. Don't log in at this point as your subscription is not yet active.
Step 5 - Log in to posBoss on the iPads
Now that your subscription is active again, you can log into the posBoss iPad till app on your iPad/s.
Step 6 - Cash up your iPad/s
This step is recommended, in case there are any orders from last time/season that weren't cashed up on last service. A great way to start fresh!
Step 7 - Test, update menu, sync and make some $$$
Get set up in training mode and check the system - Printers, eftpos etc. Check what to test here:
Update your menu and settings if needed, and make sure to sync menu on all iPads - any new menu Sections/Pages will need to be added to your printers for order dockets.
You're done! Time to make some $$$